Shipping & Terms
MADE TO ORDER
- The production of your made to order item is anywhere between 2 to 5 days, depending on the position of your order in our queue.
- Due to unforeseen COVID-19 delays ship time is anywhere between 3 to 7 days on top of your production and pack time.
SHIPPING DOMESTIC
- All orders placed prior to 12pm AEST on a business day will be dispatched 2-3 working days after as each garment is made to order.
- Please note during periods of extreme high demand, delivery times can take an additional business day.
- Please ensure delivery details are correct as once it leaves our facility we are unable to intercept it.
- Once your order has been dispatched, an email will be sent to you that will allow you to track your delivery.
- We use Australia Post service, with deliveries occurring between 8am – 5pm Monday through to Friday.
SHIPPING INTERNATIONAL
- Wendy Mclean Design uses Australia Post International service on International orders. These can take anywhere from 7-14 days to be delivered, dependent on the location.
- In some circumstances the receiver may be required by their countries customs regulations and government policies to pay duties and tax’s, this is the responsibility of the receiver.
- International postage will not be refunded if the customer wishes to return their order.
- Exchanges are not offered for international purchases only store credits and refunds.
RETURNS
We want you to love your items, so if you don't, we happily accept exchanges and returns on the provision that all items are unworn and remain in as new condition. This is determined by "Wendy Mclean Design" who hold the right to deny times that are damaged, marked or not in original packaging. All returns must occur within two weeks of purchase date. It is important to note that SALE items will not be refunded.
Please return items to:
Wendy Mclean Design
81 Queen Street, Beaconsfield, NSW, 2015